Caring for your Timepiece

General Cleaning

Preserving your timepiece can be as simple as keeping the exterior clean, minimizing the opportunity for foreign particles to get inside. Gently wipe off your watch from time-to-time to remove dust, dirt, perspiration and moisture buildup. This routine care will extend the life and appearance of your watch.

Non-Water Resistant Watch Cleaning
AVOID exposing your non-water resistant watch to any type of moisture. In the event it comes in contact with any moisture simply wipe it with a dry soft cloth.
Water Resistant Watch Cleaning
Use a soft damp cloth to clean the head of the watch and then wipe off with a dry soft cloth. Metal bracelets can be cleaned by using mild soapy water and a soft toothbrush.

Full Maintenance

To keep your watch in immaculate condition it is recommended that a complete movement overhaul be performed every three to five years.

Leather Straps
Premature deterioration of leather straps can be prevented by limiting exposure to direct intense light, moisture, high humidity, cosmetics or oily products. Exposure to such elements can also cause stains and discoloration to the strap. Therefore it is imperative to immediately dry the strap with a soft absorbent cloth to hinder further damage.
Water Resistance

As not all watches are designed to be water resistant, those that are, vary in degree of water resistance. Water resistance is not a permanent condition for any watch. Over time the crystal can reveal signs of condensation or oxidation on the dial; and gaskets and seals tend to deteriorate over time. It is advisable to have your watch’s water resistance assessed every 12 to 18 months so that a Swiss Repair expert can repair it immediately should it be compromised.

Watches that are designed for water activities should always have the crown pushed down or screwed in tightly before being exposed to water. It is also best not to operate or adjust the crown and/or push buttons to prevent water from seeping into the case.

If your watch comes in contact with salt or chlorinated water, clean it immediately with fresh water and dry with a soft cloth. If the watch has a rotating bezel, rotate the bezel while cleaning it to dislodge any debris like sand or salt.

Click here for specific directions on how to ensure that water does not seep into your watch.

Setting the date
Never adjust the date on your watch when the hour hand is between 9 and 3 o’clock (clockwise) in order to prevent damage to your watch movement’s gears and pinion.
Batteries

On average, the life of a quartz watch battery is estimated to be 2 to 3 years. Significant factors that affect the life of the battery include the age and condition of the movement, and the type of watch — analog/chronograph or digital. The more functions a watch has, the frequency of battery replacement will increase. When a battery can no longer power the watch, have it changed promptly to prevent battery leakage and causing damage to the mechanism.

It is important to have batteries changed only by Swiss Repair, this service is provided free of charge when you purchase your watch from our online retail partners.

Winding and Setting

Mechanical manual (hand-wound)
Always wind your watch fully at the same time each day, being careful not to force the crown. When it stops, or you feel resistance, stop winding. Forcing the crown can damage the setting mechanism.
Mechanical automatic

An automatic watch should be worn daily for peak performance. To power an automatic watch the crown should be given 20 to 40 turns. If worn on your wrist it should be wound once every two weeks. It should be wound twice a week if it is not worn daily.

A watch with a screw-down crown should be secured after it has been wound and set to ensure the water tight integrity of the watch.

Things to Avoid:

Extreme Temperatures
Extreme temperature can critically alter the timekeeping performance of a watch. Avoid exposing your watch to temperatures above 60°C/ 140 °F and below 0 °C/ 32 °F, such temperatures can be detrimental to any watch.
Magnetic Fields

Magnets can cause your watch to run slow, fast or completely stop. Mechanical watches should not be exposed to anything containing a magnet as it will prevent your watch from working properly.

Be aware of and avoid placing your watch near subtle permanent magnets like those found in computers, speakers, refrigerator hook magnets, and yes, even cell phones.

Over time a watch’s repeated indirect exposure to magnetism creates an increasing effect that alters its performance. Simply bring your watch to a Swiss Repair specialized expert to demagnetize it in a matter of minutes. If the watch is severely magnetized, we will recommend that complete maintenance of the movement be performed.

Impacts

Unexpected impacts or shocks to your watch may result in possible damage to the case, crystal, internal components: dial, hands and movement, as well as void your warranty. Such inopportune events may prevent the watch from functioning as desired and it will more than likely require service.

Often your watch may not have any visible indications of shock, however, if you suspect that it is not operating properly allow one of Swiss Repair’s expert watchmakers to diagnose and assess the cause and appropriate course of action to restore the watch’s function.

Chemicals
Avoid consistent contact with chemicals such as cosmetics, fragrances, detergents, solvents, etc., as prolonged exposure may damage the case, gaskets, leather strap and or bracelet of your watch.

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